7th June 2024 All Posts

Customer Training Sessions: Getting Ready for the Start of the Academic Year

As May comes to a close, we’re nearly halfway through the year and nearing the end of the academic cycle. Significant transitions mark this period—saying goodbye to preschool children starting school, preparing for room transitions, and welcoming new starters to your setting. In the early years sector, the new academic year brings a host of changes, making it an ideal time to start planning for September before the holiday season takes over.

Now is the perfect time to focus on essential preparations: recruiting high-quality staff, updating policies and procedures, fine-tuning financial planning and funding strategies, and responding to incoming enquiries. Additionally, it’s crucial to get familiar with your software tools, ensuring you’re ready to manage the departure of children and the enrolment of new ones smoothly.

For Connect Childcare customers, we’re excited to announce customer training sessions designed to help you feel confident and prepared for the upcoming academic year. These sessions aim to alleviate some of the administrative burdens and ensure a seamless transition into the new school term.

More about the training sessions?

These training sessions, led by our Software Training and Development Coordinator, Charlotte Woods, are designed to help you get the most out of the Connect Childcare software. Whether you’re new to the platform or looking to brush up on best practices, these sessions offer valuable insights and hands-on guidance.

Session overview

Throughout July and August, Charlotte will guide you through a general introduction to the platform’s features, showing how to effectively use Connect Childcare in your early years setting. The sessions are split into two parts and will be repeated in the lead-up to September to ensure you’re well-prepared for the new academic year.

Part 1: 

  • Term dates – Adding new to existing ones
  • Price changes.
  • Site closures.
  • Making children inactive who have left for school.
  • Dos’, dont’s and quick tips.

Part 2: 

  • Grant parameters – Keeping them up to date.
  • Downloading learning journals from iConnect.
  • ParentZone – access after the child has left.
  • Running bills 
  • Dos’, dont’s and quick tips.

Why attend?

Tailored learning: Charlotte’s sessions are designed to cater to different learning styles, ensuring that everyone can benefit. Unlike static helpdesk articles or videos, these live sessions allow for interactive learning and real-time support.

Expert guidance: Charlotte will share best practices and tips, helping you make the most of Connect Childcare’s features.

Community support: Engage with other users, share experiences, and learn from each other in a supportive environment.

These free training sessions are a great opportunity to enhance your skills and ensure a smooth start to the academic year. Don’t miss out on this chance to learn directly from our experienced trainer and get personalised answers to your questions.

Dates for your diary

Part one: 

Tuesday the 2nd of July at 2pm

Wednesday the 3rd of July at 9.30am

Thursday the 4th of July at 12 noon

Tuesday the 30th of July at 12 noon

Wednesday the 31st of July at 9.30am

Thursday the 1st of August at 2pm

Part two:

Tuesday the 16th of July at 2pm

Wednesday the 17th of July at 9.30am

Thursday the 18th of July at 12 noon

Tuesday the 13th of August at 9.30am

Wednesday the 14th of August at 12 noon

Thursday the 15th of August at 2pm

How to book onto the training sessions

If you’re interested in our “Getting Ready for the Start of the Academic Year” sessions, you can book your spot by following this link. These sessions are perfect for both new users and those needing a refresher on the platform.

For those who are already comfortable with the basics, we have our Connect Academy sessions resuming at the beginning of October. These sessions dive deeper into specific areas of the platform’s functionalities and how best to use different features.

Personalised training options

If you require more personal support then we offer a variety of one-to-one training sessions or software health checks where Charlotte will review your current processes and focus on the areas of software which are not being utilised. Areas for improvement will be highlighted and staff knowledge of the software will be discussed. We will then recommend training which will help you get the most out of the software. You can head to this page to find out more about our different training options.

Join Charlotte over in the Connect Community on Facebook, where she is happy to assist with any software questions. 

Get Ready for the Start of the Academic Year

Don't find yourself unprepared as the new academic year approaches. Register for our sessions now to equip yourself to tackle the year ahead with confidence!
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About the Author

Content Marketing Executive at Connect Childcare