We are committed to safeguarding and promoting the welfare of children and recognise our responsibility for safeguarding children whilst providing good quality and effective management software for nurseries.
With ParentZone all of your data is super safe.
How safe is my data?
Connect Childcare have the following security procedures in place to ensure that all data on ParentZone is super safe:
iConnect and ParentZone are protected by industry-standard HTTPS connections using the same security certificate technology used by internet banking. When data is being transferred to or from ParentZone and iConnect it is encrypted using TLS Certificates, so your children’s photos/data are always safe.
Connect Childcare execute weekly industry-standard vulnerability scans against all of their estates and regular training for all of our staff. External application penetration tests are run annually. Rectification of all findings from external penetration tests are actioned immediately. Connect Childcare currently have no urgent, high or medium vulnerabilities and all other recommendations relating to new best practice are planned into our development sprints throughout the year.
Connect Childcare operate an automated vulnerability assessment programme which regularly scans all of their systems. It delivers a prioritised list of any critical issues and we ensure any vulnerabilities are patched immediately. Connect Childcare also uses external IT security companies to test their systems to give an impartial view of our security performance.
Connect Childcare’s disaster recovery plan covers every aspect of their IT infrastructure. If a significant event, such as a cyber-attack or a natural disaster were to take place, Connect Childcare can recover the entire technical environment, including all hosted client data within a matter of hours. Previous tests have proved that we can access all systems, network connections and client databases remotely in just 4 hours.
Who has access to my child’s data?
- Connect Childcare’s policies and procedures fully comply with the GDPR and Data Protection Act 2018.
- Connect Childcare are ISO9001 certified, Cyber Essentials certified and are registered with the Information Commissioner’s Office, complying with strict Data Protection legislation.
- Connect Childcare are members of the Cyber Security Information Sharing Partnership (CiSP), a joint industry and government initiative set up to exchange cyber threat information in real time.
We take safety very seriously. If you have any concerns about the safety of any of our features, please ensure you call us and speak to your support consultant on 01282 507 945.
We regularly update our ParentZone app so please make sure you enable automatic updates with your app store.
If you would like to give us feedback on the app, you can do this by accessing your profile and clicking ‘send feedback’ at the bottom of the page. Alternatively, you can email feedback@connectchildcare.com.