Working in partnership with our nurseries since 2004

Training Hub

Whether you’re just getting started with the software, or whether you’ve been using Connect Childcare for some time, there’s always something new to discover and ways to improve!

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Remote Training Sessions

If you want to brush up on your knowledge, our 2-hour remote training sessions allow you 1:1 time with our trainers, and the opportunity to learn from the comfort of your own desk! You’ll even receive Connect Certification after each session. 

Grants and Finance

This session will cover finance, grants, financial reports and the today screen.

iConnect & ParentZone

This session will cover profiles, adding events, drafts, registers, reports, planning and ParentZone.

Day to Day Tasks

This session will cover occupancy management, managing bookings, booking extras and register management.

Pick & Mix

Create your own training so we can focus on exactly what you need. You will be given a list of items to allow you to create your own bespoke training.

Health Check

This session will review your current processes and focus on the areas of software which are not being utilised. Areas for improvement will be highlighted and staff competencies will be discussed.

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Face-to-Face Training Sessions

Our popular face-to-face training days are a great tool to help make Connect work for you and your setting. We can visit you in your own setting or why not come and pay us a visit in our brand new Head Offices in Nelson? Up to 12 people can attend at our Head Office.

Grants and Finance

This training is based on Connect. It will give an analysis of current grant, finance and payment collection processes with suggestions for increased efficiency.

iConnect & ParentZone

This session will cover observation, planning and assessment techniques with a focus on safeguarding considerations and parental engagement strategies.

Visit Us

Come and pay us a visit at our Head Office in Nelson for half the price! Choose any of the training packages.

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Book your training session

Complete the form and our friendly team will be in touch to arrange a suitable date for your chosen training session.

Free Connect Q&A Sessions

 

 

 

We hold fortnightly training sessions for all our customers. Whatever you’re stuck on – Charlotte can help. We have set up a virtual training room, giving you the ability to join from your computer, tablet or smartphone.

See dates and topics for the next sessions and book here.

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Our customers say it best...

"Charlotte was incredibly knowledgeable about the subject areas we covered. I think that Charlotte having a background of working in nurseries, added further context to the training. Charlotte was also very patient as she was delivering the training to 6 managers who were all following along at the same time, we also had technical issues with our Wifi going down at times. Charlotte has also gone the extra mile to help us with some other issues with Connect".
Nardhia Kidd-WalkerLittle Walkers Day Nurseries
Nardhia Kidd-Walker
“Charlotte was brilliant she clearly explained all aspects of iConnect and how it interacts with ParentZone. She was able to answer all questions raised and was very enthusiastic about the products”.
Carole DilluryDaisychains Nursery
Carole Dillury
“Knowledgeable, friendly, helpful”.
Matthew ByrneCrafty Wizards Pre-School
Matthew Byrne
"I left the training feeling more confident using the system".
Coral EvansWoodlands Day Nursery
Coral Evans
"Charlotte is great, answered all the questions we had and is very proactive in resolving any issues we have faced. Although a small nursery group, Charlotte has shown care and attention to support us in implementing this new software and reassured us when queries occur".
Bradley HutlerBlackberry House Day Nursery
Bradley Hutler
"Charlotte has been wonderful and very helpful all the way through the process from implementation to delivery of training and I have the knowledge that should I need help in the future she will be there to help me going forward".
Alexandra ShawPrimley Wood Primery School
Alexandra Shaw
"Charlotte is always pragmatic and creative - and focuses on what I really needed, not only what was initially on the broad plan".
Michelle AntczakBows and Arrows Group
Michelle Antczak
"I found Charlotte's understanding of the issues we had brilliant and solutions speedily followed".
Annabel EddlestonHigher Croft Children's Centre
Annabel Eddleston
"The trainer was professional, whilst friendly and informal. Well done to Charlotte on delivering the training in this manner despite a last-minute change of plan to pick up her little one who was in the room. Very well handled".
Jill WilliamsonSt Mary's Bright Sparks & Early Years
Jill Williamson
"Charlotte was brilliant; no negatives at all".
Tina CovillAttimore Barn Pre-School
Tina Covill
Read More

Implementing super-users in your setting

Five Minutes with Charlotte Woods

In this article, our software training and development coordinator, Charlotte Woods, tells us all about why ‘tech champions’ in nursery settings can be vital.
Read the Article

Join the Connect Community

Here you can interact with the wonderful community of Connect Childcare users to ask questions, post ideas, get useful advice and generally share the joy of childcare with a like-minded group. You’ll also keep up to speed with the latest updates, tips, and insights directly from the Connect Childcare team.

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