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Working in partnership with our nurseries since 2004

Training Hub

Get the best out of Connect Childcare by building your knowledge and expertise with our additional training sessions. 

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Remote Training Sessions

If you want to brush up on your knowledge, our 2-hour remote training sessions allow you 1:1 time with our trainers, and the opportunity to learn from the comfort of your own desk! You’ll even receive Connect Certification after each session. 

Scroll through the slides below to find out more about our remote training sessions.

Grants and Finance
This session will cover finance, grants, financial reports and the today screen. Cost: £160 + VAT
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iConnect & ParentZone
This session will cover profiles, adding events, drafts, registers, reports, planning and ParentZone. Cost: £160 + VAT
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Day to Day Tasks
This session will cover occupancy management, managing bookings, booking extras and register management. Cost: £160 + VAT
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Pick and Mix
Create your own training so we can focus on exactly what you need. You will be given a list of items to allow you to create your own bespoke training. Cost: £199 + VAT
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Face-to-Face Training Sessions

Our popular face-to-face training days are a great tool to help make Connect work for you and your setting. We can visit you in your own setting or why not come and pay us a visit in our brand new Head Offices in Nelson? Up to 12 people can attend at our Head Office.

Scroll through the slides below to find out more about our face-to-face training sessions.

Grants and Finance
This training is based on Connect. It will give an analysis of current grant, finance and payment collection processes with suggestions for increased efficiency. Cost £495 + VAT
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iConnect & ParentZone
This session will cover observation, planning and assessment techniques with a focus on safeguarding considerations and parental engagement strategies. Cost: £495 + VAT
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Health Check
This session will review your current processes and focus on the areas of software which are not being utilised. Areas for improvement will be highlighted and staff competencies will be discussed. Cost: £495 + VAT
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Visit Us
Come and pay us a visit at our Head Office in Nelson for half the price! Choose any of the training packages. Up to 12 people can attend this session. Cost: £250 + VAT
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Free Connect Q&A Sessions




We hold fortnightly training sessions for all our customers. Whatever you’re stuck on – Charlotte can help. We have set up a virtual training room, giving you the ability to join from your computer, tablet or smartphone.

See dates and topics for the next sessions and book here.

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Our customers say it best...

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Implementing super-users in your setting

Five Minutes with Charlotte Woods

In this article, our software training and development coordinator, Charlotte Woods, tells us all about why ‘tech champions’ in nursery settings can be vital.
Read the Article

Expert Advise and Articles

Join the Connect Customer Community over on Facebook​

Interact with the wonderful community of Connect Childcare users to ask questions, post ideas, get useful advice and generally share the joy of childcare with a like-minded group. You’ll also keep up to speed with latest updates, tips, and insights directly from the Connect Childcare team.

Join the community