Security

Keeping Your Data Safe

At Connect Childcare, protecting your data is a top priority. We follow strict security standards and regulations to keep your information safe and secure at all times.

Our Commitment to Security

We’re proud to be hosted on ISO-certified infrastructure and hold Cyber Essentials and Cyber Essentials Plus accreditations. These certifications show our commitment to safeguarding data and defending against cyber threats.

We’re fully GDPR compliant and meet PCI DSS standards for handling payment data. Together, these ensure your information is managed lawfully, fairly, and securely.

You can reach our security team at dpo@connectchildcare.com or 01282 507 945 if you have any questions.

How We Protect Your Data

We use secure, encrypted systems to store and transmit information. Access to sensitive data is limited to authorised staff, and all team members receive regular training in data protection and cybersecurity. We also work with trusted external partners to review and strengthen our defences.

Protecting Children’s Information

Children’s data is handled with the highest level of care. All information is encrypted, backed up securely, and stored in the UK. We have clear processes in place to maintain privacy and ensure quick recovery should any issue arise.

Helping You Stay Secure

The National Cyber Security Centre (NCSC) offers simple guidance to help nurseries and childminders protect their own systems. We recommend:

• Using strong, unique passwords and two-factor authentication
• Giving each staff member their own login and removing access when they leave
• Keeping software and devices up to date
• Locking devices when unattended
• Providing regular cybersecurity training for your team

By working together, we can keep every nursery’s data safe and every child’s information secure.