Connect Childcare have spent the past 15 years refining our processes to ensure we give our nurseries the very best service possible.
Our Core Services
Help & Support
Your assigned Customer Success Consultant is always here for you, ready to train you and support you through any issues that may arise.
What's new to support you this month? Connect Community The Connect Community is bringing us all closer together! This is your space to interact with other Connectors, ask questions, post ideas, get useful advice and generally share the joy of childcare with a like-minded group. Join here. Top tip You might want to start adding Term Dates for the new academic year! Click here to see how. Smarter, faster Our whole Customer Support team have now been upskilled to respond…...
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Security
Our dedicated security team are constantly working to prevent threats and bolster the security of our products, to ensure your data is in safe hands.
We are ISO9001 certified and are registered with the Information Commissioners Office, complying with strict Data Protection legislation. Our dedicated security team are working towards ISO27001, the International Standard for Information Security Management.Connect Childcare's CIO is accountable for the security of our organisation, with the Security Lead responsible for performing day to day security activities and checks. You can contact our Security Lead and Data Protection Officer at dpo@connectchildcare.com or 01282 507 945No third parties have any access to customer data.…...
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Connect Cashflow
Connect Cashflow allows nurseries to collect payments from parents quickly, conveniently and securely. This feature will improve your cashflow and make reconciliation a breeze.
Convenient fee collection to improve cash flow for busy nurseries. In a busy nursery, managers need to be in 10 places at once and cash flow issues, especially late payments, can consume a lot of time. So we bring you Connect Cashflow; allowing you to collect direct debits, and take instant card payments from parents. We even do the allocations for you.Connect Childcare get preferential rates with both Total Processing and Bottomline Technologies, so your new payment solution will not only…...
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Development
Our in-house development team pay close attention to the changing needs of the childcare industry. We don't just develop, we deliver.
Keeping track of the changing needs of the childcare industry requires constant attention. Where other vendors create static solutions, Connect Childcare focus on continual development and innovation to ensure that our solutions evolve ahead of the market. Our in-house development team regularly review customer requests and new legislation to ensure our software always meets the latest requirements of the childcare sector. You're in safe hands Our experienced development team have extensive knowledge of the childcare industry and are always hard at…...
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Community
When you adopt Connect Childcare into your nursery, you don’t just get a software system, you get welcomed into a growing community.
The Connect Community is your place to ask each other questions, get answers, share ideas, stay in the loop for latest sector news and product tips, and chat with peers about how they use Connect Childcare in their setting. We’ll also guide you to useful resources where necessary to make using the software super simple. Users are encouraged to post their ideas for software improvements. From small tweaks to completely new features, if you’ve got a bright idea, we want…...
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See it for yourself. We’re sure you’ll love it!
Request a demo and our team will show you why so many nurseries choose Connect Childcare to manage their settings.
Request your demo